Support Policy Page

Our Commitment to You At Fardin Shop BD, we're committed to providing exceptional customer support. Our dedicated team is here to assist you with any questions, concerns, or issues you may have.  

How to Contact Us

• Email: fardinshopbd@gmail.com
• Phone: 01406643444
• Live Chat: N/A

Support Hours:  9:00 AM - 9:00 PM

Common Support Issues

• Order Tracking:
  • How to track your order
  • Expected delivery times
  • Order status updates
• Product Inquiries:
  • Product specifications and features
  • Compatibility and usage instructions
  • Product availability and stock levels
• Returns and Refunds:
  • Return eligibility and process
  • Refund policies and timelines
  • Shipping costs for returns
• Payment Issues:
  • Payment methods and processing
  • Payment confirmations and receipts
  • Resolving payment errors
• Account Issues:
  • Account creation and login assistance
  • Password recovery and security
  • Account information updates

Additional Support Tips:

• Check Our FAQ Page: Our FAQ page covers common questions and issues.
• Use Our Search Bar: Search for keywords related to your query.
• Provide Order Details: When contacting support, please provide your order number for faster assistance.

We strive to respond to all inquiries promptly and efficiently. Thank you for choosing Fardin Shop BD.